These terms of service (and the relevant country-specific terms) (collectively, the “Terms”) govern your use of the website and its associated services. Please read these Terms carefully. Your use of the website and/or its associated services constitutes your assent to these Terms.

We may update these Terms from time to time. It is your responsibility to review these Terms wherever you access the website. The latest version of these Terms will govern any future usage by you of the website and its associated services. The date on which these Terms were last updated is stated at the end of this document.

About the Causes featured on the Website:

The website and its associated services allow you to donate to and raise funds for any Cause listed on the website. Every Cause featured has an agreement with UPAY authorizing and/or UPAY to collect donations on its behalf. Causes are listed on this website at’s discretion; however, we are not responsible for the activities of any Cause. A charity must have the appropriate authorization, permit, or license to operate as a charity, as required by the local laws of the territory in which it operates.


Subject to the requirements of applicable local laws, and what we say below in relation to JustGiving Crowdfunding, once your donation is made it will only be refunded to you with the prior written consent of the Cause to whom it has been directed. In the event all funds have been paid out and there are no funds available for a refund, reserves the right to invoice or direct debit the Cause for the amount of the refund and the Cause must agree to settle that invoice within one (1) month of the date of the invoice.

For JustGiving Crowdfunding, will process your donation via the payment method used at the time of donating. NOTE: no donations will be refunded for any reason, subject to applicable local laws. Occasionally, the person who created the page to which you have donated does not pass identity verification or other necessary checks, or there is some other reason that we cannot transfer the funds to them. If we are unable to transfer the funds to the Cause to which you donated, we will return your donation via the payment method from which you made the donation. If we are unable to return your donation via the payment method you used, your donation will be sent to another Cause, subject to the deduction of applicable transaction and payment processing fees.

Use of your donation: does not represent or warrant that your donations will be used for any particular purpose and shall not be responsible for any dissatisfaction you may have regarding a Cause’s use of any donation you may make through the website or its associated services or websites powered by us or for any misuse or non-use of such donations by a Cause. After donations are made, all further dealings are solely between you and the Cause to which you donated.

Privacy:’s Privacy Policy forms part of these Terms. By agreeing to these Terms, you also give your consent to the way we handle your personal information under that Policy.

User Conduct:

You must at all times use the website and its associated services in a responsible and legal manner and ensure that the content you provide does not breach any intellectual property rights of a third party or breach any right or duty owed to a third party.

You must not upload offensive, obscene, racist, defamatory, misleading, or deceptive content, including photographs, on to the website or its associated services. does not actively edit the website but reserves the right to remove or edit any content posted on the website or its associated services at its sole discretion and without notice, regardless of whether or not it is, in the opinion of any third party, offensive, obscene, racist, defamatory, misleading, deceptive, or otherwise inappropriate.

If you build a fundraising page on, you must ensure that any information you provide to the public is accurate and not misleading. It is your responsibility to ensure that the content you are uploading on your page (“Content”), including pictures, photographs, and any videos, is your original work and/or you have the right and/or license necessary to upload it and it is not copyright-protected. If it is copyright-protected, you must obtain the copyright owner’s written consent to use it. reserves the right to remove any pictures, photographs, videos, or copy from personal fundraising or JustGiving Crowdfunding pages at its sole discretion and without notice if their copyright status is in any doubt.

JustGiving Crowdfunding creator obligations:

It is’s policy that all crowdfunding campaigns must serve a purpose that benefits the public good. retains the unrestricted ability to reject or terminate a campaign in its sole discretion when believes the burdens of continuing a campaign are not in its best interest. In rejecting or terminating a campaign, is not passing judgment on the worthiness of the campaign or its cause but rather exercising its prerogative to avoid any controversy that could potentially injure its reputation.

Minimum age: is not directed to anyone under 13 years of age. If you are under 13, you are not authorized to use If you are between 13 and 18 years of age, then you may only set up a Crowdfunding page if you have your parent’s or guardian’s approval. Please ensure that your parent or guardian understands that you will be responsible for using the funds in accordance with these Terms.

License of Trademark and Copyrighted Material:

You hereby grant to, its affiliates, and its partners a non-exclusive license to use any of your Crowdfunding page’s trademarks and any copyrighted material on your page (including images and videos or any link to the same) solely in connection with the website and associated services and its operation and promotion and for no other purpose whatsoever.

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